"Good design is good business."

Business Strategy & Product Consulting

👩🏻‍💻 I help you elevate your current offerings and create exceptional products, services and experiences.

We prioritize customer-centricity, quality, and innovative solutions that creates value for our clients and their customers.

💡 Struggling to find product-market fit or validate new concepts? We provide actionable insights to refine your offering and de-risk new concepts or ideas before investing in building, selling and marketing them.

🌎 Trusted by leading clients; MetaLab, Stripe, Facebook/Meta, Pluralsight, Lululemon, Microsoft. Plus, some amazing start-up/scale-up innovators, inventors & other large organizations.

We work with purpose-driven people who are growth-focused, and want to make a meaningful impact by positively disrupting industries.

We are problem-seekers, not just problem-solvers.

About Niamh Redmond

Fractional Product & Design Leader, Consultant and Advisor. 20+yrs experience in customer discovery, strategic insights/ UX research, product strategy and design.

I've helped with ideation, PMF, GTM, operations, scaling, innovation, digital transformation, end-to-end experiences, marketing, communications, and creative direction for digital, physical, software/ hardware, brand and hybrid experiences.

Whether via project-based engagements, advisory or more hands-on fractional leadership, the future of your organization's growth is as limitless as the cosmos. 🚀

Book a call with me

Connect on LinkedIn

Services

What services do you offer?

• Advisory
• Customer Discovery
• Product Strategy & Visioning
• Product Coaching
• PMF, GTM, Operations & Scaling
• Strategic UX Research, Insights & Testing
• Mixed Methods; Qualitative & Quantitive research
• Design Audits & Systems
• UX, Content & Product Design; Creative Direction
• Outcome-focused/customer-centric Roadmapping
• Journey mapping & end-to-end design

What industries do you specialize in?

I cover a wide galaxy, including SaaS & technology-enabled start-ups/scale-ups through to Enterprise; B2B, B2C, and DTC. I have worked with software, hardware & hybrid physical, product and digital experiences.

Industries include Emerging Tech- AI/ML, IoT & XR (VR/AR//MR), Healthcare Innovation & MedTech, FinTech, CleanTech & ClimateTech, Consumer Products, and more.

I work with both private and public sector, and larger, established organizations ranging from enterprise tech & fortune 500s through to government, airports & world-class design studios.

Why work with me as a partner or engage fractionally?

Trying to hire experienced, senior-level people in these roles is highly competitive and once they have reached a certain level of tenure, may prefer to work by providing advisory and other services fractionally.

Meanwhile, the needs for starting and growing a successful technology-enabled business today are different to 20, 10, even 5 years ago.

A Fractional CxO brings both broad and deep expertise without the commitment of a full-time executive. You get stellar results for your business or organization with greater flexibility. I provide an external, fresh and objective perspective, which is data-informed.

As an Advisor, I can recommend specific processes and suitable approaches to problems and opportunities. I provide input on sustainable growth/scaling, future staffing structures/ roles, or other, external needs. Via my network, I can help facilitate intros and partnerships.

Via the studio arm of Nova Ray, I can temporarily stand up a team of specialists and experts when needed; to bring in new skills, help accelerate growth or compliment in-house capabilities.

I provide an external, fresh and objective perspective, with actionable outcomes - based on specific expertise in my areas of specialty. I can temporarily stand up a team when needed; to bring in new skills, help augment capacity or compliment in-house capabilities.

A Fractional CXO/CPO/CDO brings high-level expertise in Product, Design, and end-to-end CX/UX - without the commitment of a full-time executive. This means you get stellar results for your business with greater flexibility.

As an Advisor, I can recommend specific processes and suitable approaches to problems and opportunities, and provide input on sustainable growth/scaling, future staffing structures and roles, or other, external needs. Via my network and connections, I can help facilitate intros and partnerships.

Testimonials

“We've continued to return to Niamh when we need expert, strategic support on complex projects. She is able to quickly make sense of any industry and any project. I recommend working with her when you get the chance!”

MetaLab

Research Leadership

Contact

"Good design is good business" came from T. J. Watson Jr., in a 1966 memo to all of IBM. I first learned of this quote via Kleiner Perkins Caufield & Byers former design partner, John Maeda. 🙏

© 2023 Nova Ray Consulting & Studio, by Niamh Redmond. All rights reserved.